FAQ

1. How long does shipping take within the USA?
Orders are processed within 2-5 business days. Delivery times vary:

  • Small items (Laptop Stands, Racks): 5-10 business days via standard shipping.

  • Large items (Office Chairs): 7-14 business days via freight or ground service.
    You will receive a tracking number once your order ships. Delivery times are estimates.

2. What are the shipping costs?
Shipping is calculated at checkout based on item size, weight, and destination. Large items like office chairs often have separate shipping fees. We may offer free shipping promotions on certain items—please see our website for current offers.

3. Do you ship to PO Boxes, APO/FPO, or internationally?
We only ship to physical street addresses within the contiguous 48 United States. We cannot ship to PO Boxes, APO/FPO addresses, or internationally.

4. What is the weight capacity and adjustability of your office chairs?
Weight capacity and adjustability features (seat height, armrests, lumbar support, tilt) vary by model. Please check the specific product description for detailed specifications, including maximum user weight and all adjustable features.

5. Do office chairs and desk racks require assembly?
Yes, most office chairs and desk storage racks require customer assembly. All necessary tools and instructions are included. Some laptop stands may be ready to use or require minimal assembly.

6. What materials are your products made of?

  • Office Chairs: Typically feature a mesh or fabric seat/back, padded armrests, a nylon or aluminum base, and casters. Frames are often steel or plastic.

  • Desk Storage Racks: Made from materials like powder-coated steel, wood (MDF, bamboo), or plastic.

  • Laptop Stands: Commonly constructed from aluminum, steel, or ABS plastic.
    Specific material details are listed in each product description.

7. Are your products covered by a warranty?
Yes. Our office chairs typically come with a limited warranty covering manufacturing defects for 1-2 years. Desk accessories may have a 1-year warranty. Warranty details are provided with your product or available upon request.

8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, and Shop Pay.